Microsoft Office Outlook uses personal folder to store local copies of all e-mail messages and other Outlook items. The file is loaded every time when you start Outlook. If you're using an anti virus software to scan the file, the odds are that it'd stop you to open PST. It typically occurs due to certain incompatibilities issues. Also, if the file is damaged or infected from pathogen, you will get similar symptoms and mistakes. Such eventualities cause data loss and need you to recover from the latest PST backup you have. At times , when no file backup is available or the available backup is not valid enough that you could restore lost info from it, you should use advanced Outlook PST Repair tools that will effectively repair and restore a damaged PST file.
As an example, when you start Microsoft Office Outlook, you get the similar error message displaying on screen :
"Your Anti-Virus software has blocked the file you were making an attempt to open.
You need to guarantee your anti virus software is completely recent and try opening the file again. It is vital to notice that the blocked file might also contain a virus which your anti-virus software has not been able to remove. In this case you must treat the file with caution. "
Application crashes after you receive this error.
Cause
You run into such mess ups if one of the following conditions exists :
- The antivirus software you are using is non-compatible with Microsoft Office Outlook. It may also happen if you are using a superseded anti-virus software and its signature files are damaged.
- You are endeavoring to open a pathogen infected PST and the anti virus software in use can't remove that virus
- PST file is damaged
Solution
The solution is dependent upon the roots of the issue. Try resolving the already mentioned issue using these techniques :
- To update your antivirus software from the recent updates, you can download the updated virus signature file that vendors of antivirus software provide occasionally. This is done on the premise of new virus created.
- if you do not doubt the antivirus software or its signature files is the issue, the file might be infected from pathogen that your antivirus software is not able to remove. Such files should be deleted as quickly as possible and revived from backup. Or ( when no valid PST file backup is available ), you can use commercial tools that might Repair Outlook PST and revive it at a safe location.
- If PST file is corrupted, no anti-virus software and Microsoft Office can handle such file. Such PST file should be repaired. To perform PST Repair, you can use these strategies :
To repair damaged PST file, you may use mail Repair Tool ( Scanpst.exe ), which is a built-in tool of MS Outlook to deal with PST corruption screw ups. If you are using Outlook 2003 or an earlier version, you can find the tool at one of the following locations :
Program Files/Common Files/System/Mapi1033
Program Files/Common Files/System/MSMAPI1033
In Outlook 2007, the same tool is found at this location :
Program FilesMicrosoft OfficeOffice12
Here, disk drive represents the first drive of your system, often C.
To scan your damaged PST file using mail box Repair Tool, you can follow these steps in order :
( i ) Click Start and then, relying upon the operating system in use, point to Search or Find
( ii ) Next, type scanpst.exe in searching for files or folders named box
( iii ) Open the found tool by double-clicking the icon
( iv ) designate the PST file path and click Start
This will give you an error free PST file.
- If mailbox Repair Tool cannot repair the damaged PST file, it is counseled to use third party Repair Outlook PST tools. Such software are special purposed tools, built to use sophisticated PST file repair processes. Besides basic Outlook PST Repair functionalities, they provide graphically rich control panel, safe scanning procedure and well-maintained documentation. You can use these products actually when you find PST file as damaged or incomprehensible.
For best PST file repair results, use Stellar Phoenix Outlook PST Repair. The tool is a complicated, safe and comprehensive product that might Repair Outlook PST in all cases of file corruption.
